Responsibilities

 

Residential Inquiries Contact Information

 

Toll Free: (877) 253-7709, ext. 6

Local: (412) 341-1868

Fax: (240) 715-6426

Email: coordinator@mamhousing.com

 

 

PMAM is required to respond to all resident concerns, except as provided in HUD guidelines.  Specifically, our office is directed to refrain from involvement in:

 

 

•  Disputes involving third parties

 

•  Lawsuits involving residents and owners and/or management agents

 

•  Eviction matters

 

•  Interpretations of local laws and ordinances

 

 

Residents are encouraged to present their issues, concerns and problems to on-site management first and then, to follow any grievance procedure developed by the property before contacting our office, in order to allow management an opportunity to respond to their concerns.

 

When resident inquiries are received, our staff will contact the owner/management agent and/or on-site management, as appropriate, with the resident’s concerns.  Our staff will provide the resident with all updates received from the owner/management agent and/or on-site management until the concerns are resolved.

Additional Information

 

7501 Wisconsin Avenue

Suite 705E

Bethesda, MD 20814

Phone: 301-652-8778

Fax: 301-652-6498